Which stage of the Kubler-Ross change curve comes first?

The first stage of the Kubler-Ross change curve is denial. This stage represents a person's initial response to a significant change or loss. In denial, individuals may have difficulty accepting the reality of the situation, often feeling a sense of shock or disbelief. This psychological defense mechanism allows them to delay emotional response while they process the change gradually.

In the context of change management, recognizing denial is crucial, as it signifies that individuals might need additional support and information to help them come to terms with the reality of their situation. The other stages, such as anxiety, anger, and acceptance, follow as part of the emotional journey individuals experience in response to change, but denial is the foundation from which these other feelings and responses originate.